It is possible to reply to a comment left by a collaborator from the Comments tab.

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On the manager's side:

When you hover your mouse over a comment, a Reply button appears: this allows you to reply blindly in a comment, i.e. you don't know who you are replying to (anonymity is guaranteed) but the person who receives your reply knows who replied to him. Your initials appear next to your answer.

This allows you to anonymously talk to the person to get more information or to communicate with them about possible solutions. It is also a good idea to thank a person for their feedback in the case of positive feedback: this will show that the manager/management is reading the feedback and taking it all into account. This can be encouraging and create a positive momentum for future surveys.

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On the employee side:

When you receive a response to a comment you left on a survey, you will receive an email to inform you, as well as a notification on the Bleexo app:

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To read the message, click on the link in the e-mail: it will automatically redirect you to the message that was sent to you.

You can also find the message left by logging into your personal space on app.bleexo.com, and clicking on the "My conversations" tab:

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You may choose to respond to the answer you receive, with the assurance that you will remain anonymous:

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As you can see, at no time is your identity communicated to the person who answers you. However, you will find the name of the person who answered you.

The exchange is visible only to the two parties. No one else has access to it.

NB: Depending on the configuration of each platform, some people may or may not be able to reply to comments. Please contact the administrator of your platform to know if this option is activated.

As an administrator, you can change this option from the Administration module → Role tab.

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