In accordance with the European Data Protection Regulation, Bleexo provides you with information concerning: the identity and contact details of the controller, the purposes of the processing for which the personal data are intended, the categories of recipients of personal data and the duration of data retention.

Your personal data

/ If you are a customer or prospect

Goals

• Carry out operations related to customer management concerning: contracts; orders; deliveries; invoices; accounting and in particular the management of customer accounts; a loyalty program within one or more legal entities; monitoring customer relations such as conducting satisfaction surveys, managing complaints and after-sales service; selecting customers for studies, surveys and product tests.

• Carry out operations related to prospecting: management of technical prospecting operations (including technical operations such as normalization, enrichment and deduplication); selection of people to carry out loyalty, prospecting, survey, product test and promotion actions; elaboration of commercial statistics.

• The development of business statistics.

• The transfer, rental or exchange of its customer and prospect files.

• The updating of its canvassing files by the organization in charge of managing the opposition list to telephone canvassing, in application of the provisions of the consumer code.

• The organization of contests, lotteries or any promotional operation.

• Management of requests for access, rectification and opposition rights.

• Management of unpaid bills and litigation.

• Management of people's opinions on products, services or content.

Personal data that may be collected:

The identity, the data relating to the means of payment, the data relating to the transaction, the data relating to the follow-up of the commercial relation, the data relating to the payments of the invoices, the data necessary to the realization of the actions of development of customer loyalty, canvassing, study, survey, test product and promotion, the data relating to the contributions of the people who deposit opinions on products, services or contents, in particular their pseudonym.

Data Recipients:

The authorized personnel of the marketing department, the sales department, the departments in charge of customer relations and prospecting, the administrative departments, the logistics and IT departments as well as their line managers, the authorized personnel of the departments in charge of control, the authorized personnel of the subcontractors as soon as the contract signed between the subcontractors.

Data Recipients:

ARE YOU A CUSTOMER?

The authorized personnel of the marketing department, the sales department, the departments in charge of customer relations and prospecting, the administrative departments, the logistics and IT departments as well as their line managers, the authorized personnel of the departments in charge of control, the authorized personnel of the subcontractors as soon as the contract signed between the subcontractors.

YOU ARE NOT YET A CUSTOMER?

The authorized personnel of the marketing department, the sales department, the departments in charge of customer relations and prospecting, the administrative departments, the logistics and IT departments as well as their line managers, the authorized personnel of the departments in charge of control, the authorized personnel of the subcontractors as soon as the contract signed between the subcontractors.

/ If you are employees of our customers

Goals

• Conduct weekly, bi-weekly, monthly or quarterly surveys around work engagement.

• To elaborate completely ANONYMOUS statistics on the results obtained by the above mentioned surveys.

• Manage requests for access, rectification and opposition rights.

Personal data that may be collected:

All the information we collect about you comes from your employer. We have entered into an agreement with your employer to ensure that you have access to the platform and/or engagement surveys. As such, your employer acts as the data controller. Bleexo will not make any changes to your personal data without the prior consent or request of your employer. Here is a list (non-exhaustive) of the data we are likely to collect: identity (title, surname, first name, age, etc.), data relating to your professional situation (profession, seniority, location of workplace, socio-professional category, etc.)

Data Recipients:

The sales department collects your data from your employer and sends it to the IT department.

Length of data retention:

We keep your data for the duration of the contractual relationship with your employer.

Your rights

If you want more information about your data, you can use your :

Right of access :

You have the right of access to all personal data that we hold about you. Exercising the right of access allows you to check the accuracy of your data and, if necessary, to have it corrected or deleted.

Right of rectification :

You may request the rectification of inaccurate information about you. The right of rectification completes the right of access.

Right to object:

You may object, for legitimate reasons, to being included in a file. As regards canvassing, in particular commercial canvassing, this right can be exercised without having to justify a legitimate reason. You can object to your data being distributed, transmitted or kept.

Right to be forgotten :

You may request the deletion of your personal data for any of the following reasons:

• The data is no longer necessary for the purposes for which it was collected.

• You wish to withdraw your consent to the processing of data or you object to the processing.

• Data must be deleted to comply with a legal obligation under EU law or French state law.

Right to limit processing:

You may request the restriction of the processing of your personal data for one of the following reasons:

• You dispute the accuracy of your data.

• The data are no longer necessary for the purposes of the processing, but they are still necessary for the establishment, exercise or defence of legal claims.