Deactivate a user's profile

You have the possibility to deactivate a user on the platform when one of your employees is still part of your workforce but is not available because he/she is on long-term leave (sick leave, maternity leave, paternity leave, etc.). This allows:

  • Not to distort the participation rate of my surveys,
  • Not to spam her/him with solicitation and follow-up emails.

To deactivate a user, go to the Users tab and search for the person by typing their first and last name in the search bar.

You then move your mouse over the line of your collaborator, under the Absence column appears a deactivate button: you just have to click on it to deactivate the user.

Once deactivated, an icon appears in the "Absence" column, showing you the deactivated users.

When the person returns, you only need to follow the same steps to reactivate the user and allow them to participate in future surveys.

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